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If you have a question about our service, this is the place to be. Please take a moment to
review the most frequently asked questions. Then if you still have
questions, contact
customer service Ready to move along and
see some sample eflyers?
I don't have email addresses for my customers, how do I get them?
I don't have email addresses for my customers, how do I get them? Actually, most of our clients start without a database. This is where our work will begin. We will work closely with you and provide you with tools and training so that you can start building a database very quickly. There are multiple collection techniques, including; promotional displays, state-of-the-art technology, refer-a-friend links and more. Your customer email database will grow to hundreds subscribers in just a few short months. If you aggressively promote your eClub, your database will develop very rapidly. Remember, your customers are not going to give you their email address, unless you ask. I already have some email addresses, can I use them? Absolutely! We can import most electronic lists to give you a quick start in your eMarketing endeavor. If you have printed or written lists, or even if you have a collection of business cards, we can also input them into your new database. We'll also provide you with a weblink to enter names yourself. Reminder: We strictly enforce our Anti-spam Policy. Additionally, we strongly discourage our clients from using purchased lists. We urge that you only use lists of names you've collected yourself. Remember: This strategy works well because it is permission based. Get started on the right foot. I have a stack of business cards, can I use them? Yes and No. Let me explain. Yes, We can input email addresses from business cards that you have collected, or you can enter them directly into your new database using a convenient weblink that we will set up for you. And the reason we say No is; just because you have someone's business card does not mean that they have opted into your eClub. What we suggest is that we send these people an email with a special offer, personalized just for them, to entice them to register for your eClub. Then, they will be an official opt-in subscriber. Who owns the names in my database? The names you collect are yours. Digital Cuisine will store and maintain your list and track your customers' responses to your flyer campaigns. Upon your request, at the end of your service contract, we will return your updated database to you. In accordance with our Privacy Policy, we will not give out, trade, or sell your customers' information. Can Digital Cuisine help me obtain additional email lists? No, we are not in the business of selling email lists, nor do we encourage our clients to purchase lists. You will however, be listed in the Community eFlyers for other participating businesses, which is delivered monthly to the pool of subscribers. This approach will generate more exposure for you, and in time, you will be gaining new customers and stimulating repeat business. How long does it take to get up and running? New client databases are setup within 3 business days. At that time, we'll provide you with a weblink so you can start entering names immediately, if you have decided to enter any names collected yourself. Within days, your representative will come by your location with your custom promotional display and data collection tools and we'll provide you with details to train you and your staff on the best way to collect names from your customers. We can also take digital photos to use in your flyer. Within 10 business days, we'll have your eFlyer ready for your review. Upon your approval, we will schedule the delivery of your eFlyer. Note: Although we
can schedule your eFlyer to be delivered immediately upon approval, we
recommend that you take 2 to 3 weeks to begin developing Tidbit: If you collect just 15 names a day, you will have 210 names in 2 weeks or 315 in 3 weeks. If you collect only 10 names a day, you will have 140 names in 2 weeks or 210 in 3 weeks. That would be a great beginning. Can my eFlyer be forwarded to family and friends? Our system has refer-a-friend feature that allows your customers to pass along your eLink to a friend. That person is then invited to join your eClub. How long of a commitment do I have to make? We recommend a minimum commitment of at least a year. Remember, this is not a short-term fix. It's a long-term solution for customer retention. If you remain steadfast in your vision, your results will be staggering. The longer you persevere, the larger your subscriber base will become. ROI (Return on Investment) is directly impacted by database size, these returns will increase further over time as your database expands. Keep on Keepin' on. Can my subscribers reply from my eFlyer? Yes, your customers can contact you or send you a message when they click on the Comment link included on your eFlyer. Messages from subscribers will be sent to the email address that you indicate. Will consumers sign up and stay on my list? Real world results have been consistent with a consumer attitude study, which indicated a 50%-90% willingness to join such lists. Moreover, subscribers stay on these lists. Cumulative unsubscribe rates after one year are in the 5-10% range.
How do I get started?
Ready to take a look at some samples?
Can you see the value and imagine the possibilities?
[Why An
eClub] [Increased
Revenue] [More
Customers] |
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